Buy green, make a difference
This Privacy Policy applies to
https://www.eco-serve.in recognises the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Policy describes how we treat user information we collect on https://www.eco-serve.inand other offline sources. This Privacy Policy applies to current and former visitors to our website and to our online customers. By visiting and/or using our website, you agree to this Privacy Policy.
https://www.eco-serve.inis a property of ECO-SERVE , an Indian Partnership firm, formed on the year of 2019 at Balasore , Odisha.
Information we collect
Contact information. We might collect your name, email, mobile number, phone number, street, city, state, pincode, country and ip address.
Payment and billing information. We might collect your billing name, billing address and payment method when you product of avail service. We NEVER collect your credit card or Debit card number or credit card or Debit card expiry date or other details pertaining to your credit card or Debit card on our website. Credit card or Debit card information will be obtained and processed by our online payment partner (add payment partner name ).
Information you post. We collect information you post in a public space on our website or on a third-party social media site belonging to https://www.eco-serve.in.
Demographic information. We may collect demographic information about you, events you like, events you intend to participate in, products you buy , service you avail or any other information provided by your during the use of our website. We might collect this as a part of a survey also.
Other information. If you use our website, we may collect information about your IP address and the browser you’re using. We might look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.
We collect information in different ways.
We collect information directly from you. We collect information directly from you when you register as a customer or at the time of checkout for product purchase form our website. We also collect information if you post a comment on our websites or ask us a question through phone or email.
We collect information from you passively. We use tracking tools like Google Analytics, Google Webmaster, browser cookies and web beacons for collecting information about your usage of our website.
We get information about you from third parties. For example, if you use an integrated social media feature on our websites. The third-party social media site will give us certain information about you. This could include your name and email address.
Use of your personal information
We use information to contact you: We might use the information you provide to contact you for confirmation of a purchase on our website or for other promotional purposes.
We use information to respond to your requests or questions. We might use your information to confirm your registration for any promotions, deals or new product lunch.
We use information to improve our products and services. We might use your information to customize your experience with us. This could include displaying content based upon your preferences or provide regular information about new product lunch or promotional events.
We use information to look at site trends and customer interests. We may use your information to make our website and products better. We may combine information we get from you with information about you we get from third parties.
We use information for security purposes. We may use information to protect our company, our customers, or our websites.
We use information for marketing purposes. We might send you information about special promotions or offers. We might also tell you about new features or products. These might be our own offers or products, or third-party offers or products we think you might find interesting. Or, for example, if you buy products from us we’ll enroll you in our newsletter.
We use information to send you transactional communications. We might send you emails or SMS about your account , a product purchase or shipment and refund status.
We use information as otherwise permitted by law.
Sharing of information with third-parties
We will share information with our IT partners. We share information with our IT team who are handling all the technical process related to the website .
We will share information with our Marketing team. This includes we share information our own marketing team to better manage the customer need and help them to market the product well.
We may share information if we think we have to in order to comply with the law or to protect ourselves. We will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests. Or, we might also share information when we are investigating potential fraud.
We may share information with any successor to all or part of our business. For example, if part of our business is sold we may give our customer list as part of that transaction.
We may share your information for reasons not described in this policy. We will tell you before we do this.
Email Opt-Out
You can opt out of receiving our marketing emails. To stop receiving our promotional emails, please email customercare@eco-serve.in. It may take about ten days to process your request. Even if you opt out of getting marketing messages, we will still be sending you transactional messages through email and SMS about your purchases.
Third party sites
If you click on one of the links to third party websites, you may be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for these third party sites.
Grievance Officer
In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:
FLAT NO. A2-504 CTS NO.1065,66,88,
MIRCHANDANI PALMS RAHATANI
PUNE, MAHARASTRA
E-mail- info@eco-serve.in
.If you have any questions about this Policy or other privacy concerns, you can also email us at customercare@eco-serve.in
Updates to this policy
This Privacy Policy was last updated on 02.07.2021 From time to time we may change our privacy practices. We will notify you of any material changes to this policy as required by law. We will also post an updated copy on our website. Please check our site periodically for updates.
Jurisdiction
If you choose to visit the website, your visit and any dispute over privacy is subject to this Policy and the website’s terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India only.